Softswitch Solutions and Fraud Management Software
Horizon Communications Group provides softswitch solutions and fraud management software to carriers, CLECs, CPaaS and UCaaS platforms, and resellers. Founder-led since 1998, we give you access to the switching and the telecom fraud controls that ride on the same traffic, rather than asking you to build and maintain each platform.
Softswitch solutions
A softswitch is the software that performs call control and switching in a VoIP network, routing and connecting calls between networks and handling signaling, media, and rating in place of dedicated switching hardware.
A Class 4 softswitch handles wholesale, carrier-to-carrier transit: high-volume routing between networks with least-cost routing and rating. A Class 5 softswitch serves end subscribers with calling features. Many providers run both, and Horizon provides access to softswitch solutions at the layer you need.
Fraud management software
Telecom fraud is the abuse of voice or messaging networks to generate illegitimate traffic or charges, from international revenue share fraud to traffic pumping and account takeover. Left unwatched, it runs up cost quickly.
Fraud management software watches traffic for patterns that signal abuse, unusual destinations, spikes, or high velocity, and applies rules and thresholds to flag or block suspicious traffic in near real time. It pairs withtraffic securityso switching and protection work on the same path.
Why providers run softswitch and fraud management through Horizon
Founder-led since 1998
You work with a desk that has run routing and security for providers across 28 years, not a portal alone.
Switching and security together
Softswitch routing and fraud management sit alongside each other, so suspicious traffic is caught on the same path it routes over.
Access without the build
We provide access to softswitch solutions and fraud management software so you do not have to stand up and maintain every platform yourself.
Tuned to your traffic
Rules and thresholds are set to your routes and use cases, then adjusted as your traffic profile changes.
How it works
- 01
Consult
We review your routing model, the switching layer you need, and the fraud patterns most relevant to your traffic.
- 02
Provision and integrate
We provision access to the softswitch solution and fraud management software and integrate them with your routing and numbering.
- 03
Monitor and optimize
We watch traffic, tune fraud rules and thresholds, and adjust routing as your volumes and destinations evolve.
Who softswitch and fraud management are for
- Carriers
- Add Class 4 transit switching and fraud monitoring without building each platform in-house.
- CLECs
- Run subscriber-facing switching with fraud controls applied to the same traffic.
- CPaaS and UCaaS providers
- Back your platform with switching and fraud management tuned to your use cases.
- Enterprises
- Apply fraud controls to high-volume voice traffic alongside the routing it rides on.
- Resellers
- Offer switched voice with fraud protection under your own brand, supported by a wholesale desk.
Softswitch and fraud management FAQ
What is a softswitch?
A softswitch is the software that performs call control and switching in a VoIP network. It routes and connects calls between networks and handles signaling, media, and often rating, in place of dedicated switching hardware. Providers use softswitches to route traffic and apply policy without a physical switch.
What is the difference between a Class 4 and a Class 5 softswitch?
A Class 4 softswitch handles wholesale, carrier-to-carrier transit: high-volume routing between networks with least-cost routing and rating. A Class 5 softswitch serves end subscribers with calling features such as registration, voicemail, and call handling. Many providers run both, at different layers of the network.
What is telecom fraud?
Telecom fraud is the abuse of voice or messaging networks to generate illegitimate traffic or charges. Common forms include international revenue share fraud, traffic pumping, and account takeover. Because fraudulent traffic can run up costs quickly, monitoring and controls matter for any provider carrying volume.
How does fraud management software work?
Fraud management software watches traffic for patterns that signal abuse: unusual destinations, sudden spikes, or high call velocity. It applies rules and thresholds to flag or block suspicious traffic, often in near real time, so anomalies are caught before the cost accumulates rather than after the bill arrives.
Need softswitch solutions or fraud management software?
Tell the desk your routing model and the traffic you need to protect. We will set up the switching and the fraud controls that watch it.